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This is the second year running that my husband and I have used B.C.I. and would recommend them to anyone.  Nicola was extremely helpful and patient while I Um'ed and Ar'ed about choices and even fed her wrong info.  The most refreshing thing is that at no time did I feel that anything was being pushed upon me and she was just there to help me book what we wanted at the best price.  As we go to Australia every year to see family, we will definitely use B.C.I. again and again.... - Lynette Hunwicks, Essex